Terms and Conditions

Welcome to luxevogue.store. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By browsing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement under the laws of Pakistan.
• You will use the website only for lawful purposes.
• The information you provide is accurate and complete.
• You agree to these Terms and to our Privacy Policy, Payment Policy, Shipping Policy, Return and Refund Policy, and Warranty Policy.

2. Eligibility

You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian, to place an order. We reserve the right to refuse service if these requirements are not met.

3. Changes to These Terms

We may update these Terms at any time. Changes take effect once they are published on this page. Your continued use of the website after any update means you accept the revised Terms, so please review this page from time to time.

4. Your Account

You may create an account to manage your orders and speed up checkout. You are responsible for:

• Keeping your login details confidential
• Keeping your account information accurate and up to date
• All activity that takes place under your account
• Informing us immediately of any unauthorized use

luxevogue.store is not responsible for losses caused by your failure to protect your account.

5. Products and Availability

We make every effort to display our products accurately. However:

• Colors may look slightly different on your screen due to device and display settings.
• Sizes, measurements, and packaging may vary slightly from the images or descriptions shown.
• All products are subject to stock availability.

We may discontinue products or limit quantities at any time without notice.

6. Pricing

All prices are shown in Pakistani Rupees (PKR) and may change without prior notice. Applicable taxes and delivery charges, if any, are shown at checkout before you pay. If we discover a pricing error after you place an order, we may correct the price and ask you to confirm, or cancel the order and refund any amount already paid.

7. Orders

Placing an order is an offer to purchase and does not guarantee acceptance. We may accept or decline any order, and we may cancel orders that are duplicated, suspected to be fraudulent, placed with incorrect or unverifiable information, or affected by stock or pricing errors. If an order is canceled after payment, you will receive a refund in line with our Return and Refund Policy.

For Cash on Delivery orders, we may contact you by phone, SMS, or WhatsApp to confirm your order before dispatch.

8. Payments

We accept the payment methods shown at checkout, which may include Cash on Delivery, debit and credit cards, JazzCash, Easypaisa, and bank transfer. Online payments are handled by secure third-party providers, and we do not store your full card details. Please see our Payment Policy for details.

9. Shipping and Delivery

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, high order volumes, or incorrect delivery information. You are responsible for providing a complete and accurate address and a reachable phone number. Risk of loss or damage passes to you once the parcel is delivered to the address you provided. Please see our Shipping Policy for details.

10. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy. Certain items, such as personal care and hygiene products or final sale items, may not be eligible for return.

11. Warranty

Where a product comes with a warranty, it is governed by our Warranty Policy and the details shown on the product page.

12. Promotions and Discounts

From time to time we may offer discount codes, sales, and special offers. Unless stated otherwise, promotions cannot be combined, have no cash value, are valid for a limited time, and may be changed or withdrawn at any time. We may cancel orders where a promotion has been misused.

13. Intellectual Property

All content on this website, including the luxevogue.store name, logo, product images, text, graphics, videos, and design, belongs to or is licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or use any of it for commercial purposes without our written permission.

14. Acceptable Use

You agree not to:

• Use the website for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Upload viruses or any harmful code
• Interfere with the normal operation of the website
• Use bots or automated tools to scrape or copy our content
• Provide false or misleading information

We may suspend or terminate access for any violation of these Terms.

15. Reviews and Customer Content

If you submit a review, photo, or other content, you confirm that it is truthful, does not infringe anyone's rights, and is not abusive, defamatory, or unlawful. You grant us the right to display it on our website and social media, and we may edit or remove content at our discretion.

16. Third-Party Links and Services

Our website may contain links to third-party websites, couriers, or payment services. We do not control them and are not responsible for their content, security, or privacy practices. Your use of them is at your own risk.

17. Limitation of Liability

To the extent permitted by law, luxevogue.store is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products, delays in delivery, service interruptions, or the actions of third parties. Our total liability for any claim will not exceed the amount you paid for the product concerned, unless the law requires otherwise.

18. Disclaimer

Our website and services are provided on an "as is" and "as available" basis. While we work to keep the website accurate, secure, and available, we do not guarantee that it will always be uninterrupted, error-free, or free of harmful components.

19. Indemnification

You agree to hold luxevogue.store, its owners, employees, and partners harmless from any claim, loss, or expense arising from your breach of these Terms, your misuse of the website, or any fraudulent or unlawful activity carried out through your account.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

21. Events Beyond Our Control

We are not responsible for any delay or failure to fulfill our obligations caused by events beyond our reasonable control, including natural disasters, floods, strikes, government restrictions, internet or power outages, courier disruptions, or public emergencies.

22. Termination

We may suspend or terminate your access to the website at any time if you breach these Terms or misuse our services. Termination does not affect any rights or obligations that arose before it.

23. Governing Law and Disputes

These Terms are governed by the laws of the Islamic Republic of Pakistan. We encourage you to contact us first so that we can try to resolve any concern amicably. Any dispute that cannot be resolved will be subject to the jurisdiction of the competent courts of Pakistan.

24. Contact Us

If you have any questions about these Terms, please reach us through our Contact Us page. We will respond as promptly as we can.

Thank you for shopping with luxevogue.store. We are committed to giving you a safe, reliable, and enjoyable shopping experience.